Reference

What You Need to Know Before You Play

Using 777jan means you agree to the terms set out here — including how your account is managed, what data we hold, and how our policies apply depending on your local law and eligible region in Bangladesh.

Account eligibility by local lawBangladesh-region access conditionsbKash, Nagad, Rocket wallet termsData handling and retention rulesPolicy contact available
777jan What You Need to Know Before You Play
POLICY CONTACT

Reach Us About Any Legal or Policy Question

If you have a question about how these terms apply to your account, or you need to request a policy document, our support team handles those requests directly. We keep legal queries separate from general account help so they reach the right person without delay. Contact us through any of the channels below.

Live Chat Open the chat window from any page in your account. Legal and policy queries are flagged and routed to the right team without going through general account support first.
Email Support Send your query with your account username in the subject line. We aim to respond to legal or policy emails within a reasonable timeframe, usually within one working day.
Account Help Centre Log in, go to your account settings, and select the Help section. From there you can submit a formal policy request tied directly to your verified account record.
HOW WE HANDLE DATA

Account Security, Data and Your Rights

Your account data is stored securely and linked only to your verified identity. We do not share personal information with third parties outside what is required for payment processing through bKash, Nagad, or Rocket. You can request a copy of the data we hold, ask for corrections, or close your account by contacting support from your verified login session.

Data Retention We hold account and transaction records for as long as required under applicable rules. Once an account is closed, data is retained only for the minimum period required, then deleted.
Cookie Policy We use session cookies to keep your account logged in and to remember your lobby preferences. No advertising cookies are placed without your consent during the sign-in flow.
Account Security Access to your account requires your registered mobile number and a one-time PIN sent to that number. We never ask for your bKash, Nagad, or Rocket PIN — any such request is fraudulent.
Your Right to Request Changes You can request corrections to your account details, ask what data we hold, or submit a deletion request at any time. All such requests must come from a verified account session.

Frequently Asked Policy Questions

These are the questions we hear most often about our terms, account eligibility, and data rights. If yours is not here, contact our support team directly from your account.

Access depends entirely on your local law and your eligible region. We do not determine legality on your behalf — you should verify what is permitted where you are before opening an account.

We hold your registration details, transaction history, and login records. You can request a full summary of your data by contacting support from your verified account session at any time.

Yes. Submit a deletion request through account settings or via email. We process these requests and retain only the minimum data required under applicable rules before completing the deletion.

The version published on this page is the current one, and it is date-stamped. Continuing to use your account after any update counts as acceptance of the revised terms.

We review the transaction record held in your account wallet. Raise the dispute through live chat or email with your transaction reference and we will investigate and respond directly.

We share data only where needed to process payments through bKash, Nagad, or Rocket. We do not sell or pass your personal information to advertisers or unrelated third parties.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.